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Account FAQs

Empowerment through Collaboration

Use your RBA account to manage your shipping addresses with ease. Simply follow these steps:
  • Sign in to your RBA account.
  • On your account dashboard, go to the Addresses tile and choose “Your shipping addresses”.
  • To add a new shipping address, choose “Add a new address” and fill out the form.
  • To edit the details of a shipping address, choose “Edit” on the saved shipping address of your choice.
  • To set your default shipping address, choose “Edit” on the saved shipping address of your choice and then select "Set as default shipping address".
  • To remove a shipping address, choose “Delete” on the saved address of your choice.
If you have a RBA account but forgot your password, you can easily reset it. Simply follow these steps:
  • Visit the “Forgot Your Password?”
  • Enter the email address associated with your account, then press the “Send Link” button.
  • A password reset link will be emailed to the address you provided.
  • That link will take you to a page where you can change your account password.
For your security, we remove saved credit card information from your account when you create a new password.

If you have an account, you can save your credit cards and shipping addresses for faster checkout.

To manage your credit cards:
  1. Sign in to My Account.
  2. Go to Payment Methods.
  3. Here, you can add a new card, edit a card, or delete a card.

Contact us.
You can contact us by phone or email..

free delivery

From 100 USD

free delivery

From 100 USD

free gift box

& gift note

free delivery

From 100 USD

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